26 JUNE 2020
VIRTUAL CONFERENCE FOR DIGITAL LEADERS
FINANCE & PUBLIC Edition
The discussion panels will feature Finalists of
Find out more about them!
In this session, Paul Strong, Technical Director, Office of the CTO at Google Cloud will talk about mapping out the digital transformation journey and why it is that we still don't know whether we're there yet.
Nils researches competitive digital innovation and how organizations are redesigning themselves to realize greater impact from a diverse portfolio of innovation efforts. In 2010, he co-founded with CIONET the annual European CIO of the Year Awards to raise awareness of especially-accomplished digital leaders.
Based in Madrid, Nils is responsible for both fostering relations with organizations from Europe and Latin America and conducting research on how firms maximize business value and minimize risks from digital.
MIT CISR research has found that top performing firms are distinguished by their test and learn approach to digital innovation, rather than by how much they spend on it. The challenge is to ensure that innovation initiatives yield organizational learning, not just a huge portfolio of experiments or expensive failures. This session draws on Dr. Fonstad’s latest research findings to describe how companies are designing themselves to test and learn and generate significantly more value from digital.
Anke Sax has a master in Economics and a phD in Information Management. She has more than 30 years of experience in the banking sector: 15 years on the business side and 15 years in IT. She worked for LBBW, Commerzbank, Daimler Financial Services and dwpbank. She was awarded German CIO of the Year 2019.
Watch this episode of Leadership Deep Dive
to learn more about Anke
Anke talks with Hendrik Deckers about the difference between a CIO and IT leader, about making the best decisions by listening to the team, engaging ambitious IT talent and the future of IT organisations.
Eelko van Leeuwen is Global CIO of ABN AMRO Clearing Bank, an international top-3 player in Clearing and Settlement services. In this complex stakeholder arena Eelko is driven by joint objectives and results and his deep interest in technology and leadership. His major accomplishments of the past years are the (full) shift towards an agile way of working and the consolidation of the core clearing systems worldwide. Eelko is at his best in complex situations and motivates his teams with a clear focus on team spirit, team effort and results.
Watch this episode of Leadership Deep Dive
to learn more about Eelko
In this episode, Eeelko talks about the future of CIO (will that role disappear as technology savviness is becoming a norm among business leaders?), about surrounding himself with people he considers smarter than him and embracing his role as a facilitator for professional development, about lessons learned from buddhism, about automation and the future in general.
Geert Van Mol has 21 years of broad senior and top executive experience in Retail & Commercial Banking with vision & strong leadership to execute this vision with authenticity & personality at regional & national level. Leadership in all retail & commercial banking strategic projects over the last 20 years: from merger, to network transformation, sales, cashless branches, internet, segmentation, to project office and digital with string usiness, IT & Operations & network alignment.
Mr. Van Mol holds a Master’s degree in Commercial Engineering from the university of Leuven and an MBA in Financial Services from Vlerick.
Mr. Van Mol is Associated Member of the Management Board of Belfius and also Board Member at Corona Direct Insurances, Isabel, Bancontact and The Studio.
Watch this episode of Leadership Deep Dive
to learn more about Geert
Belfius is the pioneer in mobile banking in Belgium. Their mobile application has been recognised for its cutting-edge functionality and user experience. Since the banking crisis of 2008 the Bank's leadership was faced with the dilemma of rethinking their values and regaining trust of their customers, which led to the company culture focused on passion, emotion, empathy and cooperation.
In this episode of Leadership Deep Dive, Geert Van Mol talks with Hendrik Deckers about obsession with great user experience design, the possible future of digital banking, gradually building the position of Belfius on the difficult job market, choosing between hard skills and cultural fit, and the many surprising lessons he learned through coaching.
Currently Head of Information Systems and CIO of BNL – Group BNP Paribas, leading BNL projects’ portfolio delivery on process digitalization enablement, solution usability improvement, core capabilities reuse and automation intelligence introduction. As CIO of BNL, contributing to IT Service Quality improvement enabling the evolution of current IT Operating Model and the maturity increase of IT Service Management processes. He strongly believes that competition in the Digital Arena will be affected by poor IT service performances.
Saverio Ferraro has 20 years of IT experience across different industries and countries in Europe, spent in Large Scale Corporations both in Local Market and Group IT roles. Recent experience within Financial Services as IT Director of Iccrea Banking Group, supporting Banking Group constitution and leading Digital Transformation IT programs between 2015 and 2017.
Before that, he had 15 years of significant experiences as IT Director, Program Director, Executive Project Manager, IT Solution Manager, IT Operation Manager within Vodafone in international Telecommunication environment.
In 2013, after the successful conclusion of Consumer CRM and Sales Transformation program within Vodafone Italy, he moved to London at Vodafone HQ as IT Director to lead NewVo Transformation program aiming to streamline and harmonize CRM process and solutions at European level.
Watch this episode of Leadership Deep Dive
to learn more about Saverio
In this episode of Leadership Deep Dive, Saverio talks with Hendrik Deckers about:
- Managing the change of culture in a more agile direction
- Progressively getting more and more people on board with change
- Leading through hands-on involvement in the action (including weekends) and personal contact with every single employee
- Running an experiment on what IT people actually want from their job and what he found out
- His leadership style and lessons learned - both from mentors and self-development
Dr Martin Bellamy is Chief Information Officer (CIO) at the Financial Conduct Authority (FCA).
He is also a By Fellow at Hughes Hall, a college of the University of Cambridge where Martin was previously Director of Information Services, A Computer Scientist who graduated from Imperial College in 1983, Martin is a Technology Executive with over 30 years experience of innovation, change leadership and running technology operations.
Watch this episode of Leadership Deep Dive
to learn more about Martin
Cloud computing is commonly viewed by IT directors with suspicion because of local regulation concerns. So it is a great privilege to talk to Martin Bellamy, who not only is leading one of the most ambitious cloud migrations in an environment most sensitive to compliance and security concerns, but has also led an initiative to set standards for large-scale cloud migrations in general.
In this episode of Leadership Deep Dive he talks to Hendrik Deckers about how this ambitious plan was the only logical conclusion for FCA's needs, how it relates to Brexit, how it is organised from an operational perspective, how decisions were made and how it was implemented.
Manuel Bento is the CEO of Euronext Technologies, Executive Board Member of Euronext Lisbon and has global roles in the Euronext group, such as Chief Information Security Officer and Chief Data Officer
Manuel led the implementation of Euronext Technologies in Portugal. The company now boasts a team of 150 people, providing critical technology functions to the Euronext group. Having amassed extensive expertise in leadership roles, always related to the transformation of Information technology, Manuel brings 20 years’ experience from such diverse sectors as the financial, technology and telecommunications’ industries.
Watch this episode of Leadership Deep Dive
to learn more about Manuel
In this episode of Leadership Deep Dive, Manuel Bento, CEO of Euronext Technologies and CSO of Euronext, talks with Hendrik Deckers about raising the bar when it's already impossibly high, about learning to express emotions, about honesty, self awareness and the secret to keeping the best specialists engaged at their job in the high-velocity world of trading.
Rafael Lopez Gracia has worked 11 years for Accenture and joined BBVA in 2002. He has held various management positions in the IT department and is the Head of the Technical part of the Transformation Factory of BBVA Spain.
With 30 years of experience in management positions in companies such as McKinsey, Grupo Santander, ING Direct, IKEA and Vodafone, Sofía Rodriguez-Sahagún joined BBVA Espana in 2015 first as Marketing and Digital Sales Director and is has been the Head of Retail Digital Banking for the past 2 years.
Watch this episode of Leadership Deep Dive
to learn more about BBVA's mobile app
BBVA's mobile app was named best banking app by Forrester for 3 years in a row. In this episode of Leadership Deep Dive, Hendrik Deckers talks to the two leaders who transformed the organisation culture so they could transform the customer experience in a radically human-centric and Agile way: Sofía Rodriguez-Sahagún, Head of Retail Digital Banking at BBVA and Rafael Lopez Gracia, Head of IT at BBVA Transformation Factory.
In the second part of the conversation with the leaders behind BBVA's award-winning mobile banking experience, Hendrik Deckers talks to Rafael Lopez Gracia, Head of Retail Systems at BBVA Transformation Factory. Rafael shares the technological and organisational background of the transformation that made BBVA's IT organisation fast, efficient and innovative.
In November 2017, Erwin Verstraelen became Chief Digital and innovation officer of the Port of Antwerp, a new position in the executive committee. It was a clear indication of the strategic focus the port wants to give to digitalization. Based on previous roles in other companies, he has a strong background in strategic IT thinking and in depth transformation of an organization driven by Information technology. starting from a new business strategy with 5 objectives towards 2020, Erwin created a new IT department with several new competence centers such as ‘data and analytics’, ‘innovation enablement’ and ‘cyber resilience’. Our digital strategy starts from the four roles we fulfil as a port authority: land lord, operator, regulator and community builder.
For the latter role, we focus on enabling innovation for the ecosystem of about 1000 companies in the port. We’ve done so by three targeted initiatives: PortXL (www.portxl.org/be), an accelerator for start-ups focusing on the maritime world. We select and introduce them to the ecosystem. Nxtport (www.nxtport.eu), the data platform that enables the digitalization of the supply chain in an around the port. Finally, the port of Antwerp, the city of Antwerp, the university of Antwerp and IMEC created ‘The Beacon’ (www.thebeacon.eu) an accelerator for Internet of things applications. It brings together researchers, start-ups, scale-ups and established companies around IOT. In the meantime, the Beacon has been recognized by the federal government as also an innovation hub for AI.
Regarding the roles of land lord, operator and regulator, the goal of the digital strategy is to create a digital nervous system across the port. This is very relevant, given the fact that the port area is 120 square kilometers big, being six times the city of Antwerp. So, by leveraging all kinds of (digital) technologies we will be able to create this nervous system, allowing us to have continuous feedback on what is happening in the port. Besides leveraging sensors and the deployment of a LORA network, we are transforming our 500 cameras into smart camera’s, being able to extract data out of video feeds. Next, we see huge potential in deploying drones since they can provide us with a bird eyes view across the port, flying with random patterns several times a day across the port. Finally, Our network of iNoses, sensors that can detect volatile organic components, will give us an early warning of accidental degasification. All these datasets come together in a digital twin, a digital copy of the port providing us with all relevant data to act on an event, the moment it happens.
During the Supernova technology festival, we were able to show our vision of the Port of the future. What we are working on can be further discovered at https://www.portofantwerp.com/en/port-future
Furthermore, the port is becoming an innovation platform, providing place and support to test innovative technologies that can help us and the ecosystem of the port to be more secure, efficient and innovative. An example is our active support for autonomous shipping pilots in the port area.
What characterizes Erwin can be summarized by the following self-made quote: In life there are problems, challenges and opportunities. That’s actually three times the same thing, only the mindset is different.
Erwin has broad experience in innovation consulting and it translates into many thought-provoking, sometimes brutally honest views on change management, growth and business. He shares his advice for future CIOs who are impatient to get to the top, solid approach to building a company culture, and a lot of insight into personal growth.
Dr. Schmitz studied social sciences and history in Münster, Oxford, Bern and Bonn. After completing his doctorate, he initially worked as a management consultant in the telecommunications and human resources sectors, as well as in the Public Sector.
Dr. Schmitz has been employed at the Federal Employment Agency since 2005 and was responsible for several major projects within the so-called Hartz reforms. From 2009 to 2014, he was Managing Director of the Head Office for Product Development of Basic Income Security and at the same time responsible for the Migration Coordination Office and the specialist services of the Federal Agency. From 2015 to October 2016, Dr. Schmitz was Chairman of the Management Board of the Bavarian Regional Office of the Federal Employment Agency. Since November 2016, Dr. Markus Schmitz has been CIO, General Representative, and Managing Director of the Information Technology and Digital Processes department at the headquarters of the Federal Employment Agency.
Dr. Schmitz is also an honorary professor at the University of the Federal Employment Agency.
Markus Schmitz, CIO of Germany's Federal Agency of Employment, believes that the most important asset a company has is people, not technology. That may seem like an obvious statement from someone managing a team at a federal agency responsible for human resources, but Markus' insight goes much deeper and broader than that. They also talk about Markus' comprehensive approach to providing career coaching, about getting people on board of change, and about his journey from studying history at Oxford University to leading the IT department at one of the key federal agencies in Germany.
Charles Forte was appointed Chief Information Officer for the Ministry of Defence in January 2017. He is the primary advisor to the Defence Board on Information and Digital and is responsible for strategy and policy on the operation, interoperability and protection of all MOD ICT, including cyber security and resilience; the promotion of new ways of working and information technology-enabled innovation; and the delivery of Information Systems and Services.
Prior to joining the Ministry of Defence, Charles gained 36 years industry experience from leading IT globally as Deputy Group Global CIO at BP, as CEO of Global IT Services at Prudential and as Interim CIO at Thames Water. He has worked as an independent consultant helping businesses create and deliver change to transform their ability to exploit technology and to build internal capability enabling sustainable and lasting value from IT and business operations.
He has significant experience in leading business innovation, driving business change programs and designing and leading IT delivery at very large scale in complex, multi-stakeholder business environments.
Charles talks with Hendrik Deckers about his role that he defines as "Chief Connection Officer", cultivating an IT ecosystem for multiple stakeholders - internal departments, business partners and military allies. He talks about the 5-pronged transformation program that includes all layers of digital capabilities - from digital savviness on all organisation levels, to using data for better decision-making, to cutting-edge innovations for the modern battlefield.
▶ Part 2: https://youtu.be/aTKYUyZQxro
Vice Admiral Arnaud Coustillière has been General Director of Digital and Information and Communication Systems at the Ministry of the Armed Forces since September 1, 2017. During his career, he embarked on several warships where he held operational command positions.
Born in Toulon on November 3, 1960, Vice Admiral Coustillière has spent his entire career in the French army. He graduated from the French Naval Academy in 1981. In the following years, he embarked on various warships of the French Navy. As such, he was deployed in various crisis areas, particularly in the Mediterranean and in the northern Indian Ocean. He commanded the “Chacal” training ship (1987-1988), the medium-sized wharships (avisos) “Commandant Bouan” and “d’Estienne d’Orves” (1995-1996) and the guided missile frigate “Duquesne” (2004-2006).
During this time, he also held several senior positions in the Navy headquarters: Project Officer to Navy Satcom (1991-1994), Manager of Naval C4I capabilities (1999-2002), Deputy Head of the Navy budget office (2002-2004). He has also been in charge of the elaboration of the Navy’s doctrine (2004).
In 2006, in a context of major reorganization and mutualization of the Ministry’s information systems, he was appointed Director of Navy Information Systems. In the summer of 2008, he joined the French armed forces staff as an Operational Coherence Officer. He was then in charge of the transformation of the field of telecommunications and cyber defense.
On July 1, 2011, he was appointed General Officer for Cyber Defense. Under the double supervision of the Chief of Staff of the Armed Forces and the military chief of staff of the Minister, he was responsible for the rise of the Ministry’s cyber defense and its use in operations. In January 2017, he took the lead of the newly created Cyber Defense Command of the Ministry of the Armed Forces.
On September 1, 2017 he was appointed General Director of Digital and Information and Communication Systems of the Ministry of the Armed Forces. In this position, he is responsible in particular for orchestrating the digital transformation of the ministry. On this occasion, he was elevated to the rank and title of squadron vice-admiral.
After a degree in Telecommunications Engineering which he completed in London as part of a research team at the University College of London, Lionel joined La Poste Group in 1995 as part of the Mail IT Department.
He has worked in various entities and subsidiaries of the group, mainly in the parcel business, since he joined La Poste. In 2016, he was appointed CIO of the Parcels Mail Services Branch, with the mission of “Preparing the IS to meet the BSCC’s stated objective of being the leading operator of services to individuals”.
In this episode of Leadership Deep Dive, Hendrik Deckers and Lionel Chaine talk about the behind-the-scenes realities of this transformation, microservices architecture, about Lionel's daring approach to experimentation and failure, about creating a growth mindset and Lionel's journey as a digital leader.
Martijn Stegink has a degree in Business Information Management from the Haagse Hogeschool. He has 20 years of experience working for organisations such as the Ministry of Health, Welfare and Sports, Start People, CGI and G-Star.
For the last 12 years he has been part of the Greenpeace international team where he has responsibility for all aspects of the global organisation’s information technology and systems, including ships systems. He leads a virtual team of 45 people in 13 countries to provide IT services to 4500 users worldwide and provide leadership to about 80 IT staff in 27 national and regional offices.
Nearly 50 years on, Greenpeace is an independent global campaigning network that acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace.
Before Martijn Stegink became Global IT Director at Greenpeace 12 years ago, the people on that position changed almost yearly. The first thing he did was ask the global team what they needed and consistently delivered on their top 3 requests. Everyday, Martijn and his team balance technology needs of activists and offices in 28 countries.
In this episode of Leadership Deep Dive, Martijn talks to Hendrik Deckers about working across every time zone for global change, with sometimes extreme cultural differences. He talks about keeping an open mind for possibilities, rolling with the punches, learning from mistakes and balancing weaknesses.
Sergi Girona holds a PhD in Computer Science from the Technical University of Catalunya.
He is Director of the Operations Department of the Barcelona Supercomputing Center (BSC) and the manager of the Spanish Supercomputing Network (RES). He has been closely linked to PRACE since its creation: between 2013 and 2015 he was both Chair of its Board of Directors and Managing Director.
In June 2016 he was appointed Council Vice-Chair, a role that he performed until June 2018. Currently he is Council Delegate for Spain.
In this episode of Leadership Deep Dive, Sergi talks with Hendrik Deckers about competing with USA and China in the computing power arms race, about attracting and retaining the best engineers in the world, working with suppliers and rapid development of top of the line infrastructure.
Sebastian is a CIO focused on effectiveness and transforming innovative technologies into effective customer solutions. He started his career as a specialist in creating modern-day IT contracts covering all sorts of process management software. After 5 years, he fully changed his tasks, by moving to purely technical area related to IT infrastructure as sys-admin.
He evolved his career to software division, later on securing his deputy IT director and IT director roles in ARMA. He also worked as a advisor or PM in multiple projects (cross-public and private sector ) including software development, open-source projects and IT infrastructure innovation.
Sebastian graduated in Law, and has advanced training in cross-sectional implementation of agile methodologies, in particular software development and maintenance, IT infrastructure and many technical areas.
When the IT talent shortage in Poland was estimated at roughly 100 thousand people, Sebastian Jaworski, then IT director and CIO at ARIMR (The Agency for Restructuring and Modernisation of Agriculture) decided to fire outsourcing partners and build an internal software development factory and hired 40 people within a year. He also led an Agile transformation in this quite calcified 25-year old government organisation. The online platform that his team built has served 2 million farmers in its first year.
In this episode of Leadership Deep Dive, Sebastian talks with Hendrik Deckers about:
▴ always seeking a challenge,
▴ agile transformation in a government agency
▴ impressing the business stakeholders who used to resent exorbitant bills for software development
▴ balancing trust and control in leading a high-performance team
Massimo Fedeli has a bachelor degree in Mathematics from the University of Rome Tor Vergata, and Master IT Governance and Management at LUISS. He is currently the Central Director for IT and Communication Technologies at ISTAT.
During his career, he has been responsible for the office in charge of developing the information system of the Treasury Department and the State Accounting Department at Consip, and previously Head of the Office in charge of developing the tools to support the production cycle at SOGEI.
He was a senior consultant in the area of strategic planning and consultancy for Tecsiel, on whose behalf he carried out projects at many large Public Administrations and Banks.
In the 2 years as CIO of ISTAT (Italian National Institute of Statistics) Massimo Fedeli has led a transformation program which enabled fully digitalized census of about 1.4M Italian citizens - annually instead of every 10 years. The New Digital Census has eliminated over 125,000 tons of paper and saved the ISTAT tens of millions of Euro.
In this episode of Leadership Deep Dive, he talks with Hendrik Deckers about leading such a large scale project, the digital transformation at this traditional, yet data-driven public institution and about bridging the digital divide.
Luis Engrossa holds a degree in Marketing Management, an MBA in International Marketing and Finance, and for the last fifteen years he was the CIO of the Portuguese Water and Waste Services Regulation Authority (ERSAR).
Prior to ERSAR he worked in the automotive sector of heavy vehicles, having been the IT Manager for Scania in Portugal, as well as responsible for brand marketing in the country during some time. He was recently appointed Head of Information Systems and Training Division at the Portuguese National Institute for Conservation of Nature and Forestry (ICNF).
In this episode of Leadership Deep Dive, Luis talks with Hendrik Deckers about modernising and integrating IT systems at both ERSAR and ICNF, about the potential of Blockchain in the public sector, and about the lessons he's learned about overcoming challenges, empowering people, the value of passion for quality and about turning obstacles into opportunities.
What is the role of Digital Leadership of the world's fundamental institutions in times of disruption?
MIT CISR research has found that top performing firms are distinguished by their test and learn approach to digital innovation, rather than by how much they spend on it. The challenge is to ensure that innovation initiatives yield organizational learning, not just a huge portfolio of experiments or expensive failures. This session draws on Dr. Fonstad’s latest research findings to describe how companies are designing themselves to test and learn and generate significantly more value from digital.
The Finance Sector finalists will discuss how banks are looking for new ways to serve the customers and how they're preparing for the challenges of post-crisis economy.
The Public Sector finalist will share their experience in bringing agile transformation to organisations that value stability and are bound by regulatory procedures.
They will also discuss how agile culture is helping them respond faster to new challenges and society's needs.
Find out more about each speaker:
Vice Admiral Arnaud Coustillière, Sergi Girona and Erwin Verstraelen are digital leaders in the public sector organisations, who have all built extraordinary technology ecosystems with business partners.
They will discuss their approach to creating business value, balancing stakeholders' interests and tackling the challenges of public administration.
Find out more about each speaker:
Paul Strong, Technical Director at the Office of the CTO at Google Cloud will talk with Hendrik Deckers about mapping ouf the digital transformation journey and why it is that we still don't know whether we're there yet.
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