Digital innovation is fundamental for organisations to thrive and survive. Solving business problems by optimising processes, improving customer experiences, and delivering new business models are key strategies in every business.
Artificial Intelligence and Intelligent Automation are the foundation of digital innovation for many forward-thinking organisations. They are imperative to realise innovation and digital transformation goals and to compete effectively.
Research consistently shows that CIOs see an enormous opportunity in the benefits of AI and Intelligent Automation but struggle to capture those advantages in practice. In order to capture the benefits of AI, we need to establish an enterprise-wide AI strategy that identifies use cases, quantifies benefits and risks, aligns business and technology teams and changes organisational competencies to support AI adoption.
In this edition of CIONEXT we examine how the CIO and their business partners are driving digital innovation and focus on the returns that AI and automation can bring.
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